'I'LL GET YOUR BUSINESS THE LOWEST CREDIT CARD RATES.' . . .
For many years, as a nationally recognized authority on credit cards, Art Lieberman has been helping businesses save money by slashing their credit card fees. He can help you too!
I have found in business that very few people seem to understand about working with people and satisfying their needs. Someone once said to me: “Think like your customer. Put yourself in his place. What does he need? What is he looking for?” We have made that a guiding principle of our business – and, to us, attention to our customers is very important. We all work together here, and each of us has learned how to sell our products, which are credit cards, credit card terminals, credit card swipers and pin pads, point-of-sale systems, Zoomgate virtual terminals, Delta Pay Plus mobile terminals, and CIS System cartridge-less terminals. Call me first. I’m here to help you, and often I can solve a problem without your going through the call-waiting tapdance: ‘We’re sorry. All our operators are busy with other customers. Please hang on for the next available operator.’ If you call me, you’re gonna get me. I want to know what the problem is, and you’ll find that often I can solve it for you. It might be like this: Credit card machines have a problem when there’s an outage of electricity. Sometimes when they turn back on again they don’t grab the program correctly, and, as a merchant, you’ll see an error; the transaction is messed up on the screen. All it takes, sometimes, is to unplug your machine. It will re-boot just like a computer. I can’t tell you how many times clients have called us saying, “My credit card machine has gone!” And I say, “Try this: pull the plug out of the wall and plug it back in.” The client does it and everything’s okay. Marketing people like us are people who love what we do, and we don’t just sell. Believe it or not, the most important thing is to love the people we deal with. I can’t tell you how many people have said no to me and a year later have called back and said, “I’ve decided you were right, and I’ve wasted a lot of money. Can I still sign up with you?”
CALL ME FIRST
ReplyDeleteI have found in business that very few people seem to understand about working with people and satisfying their needs. Someone once said to me: “Think like your customer. Put yourself in his place. What does he need? What is he looking for?” We have made that a guiding principle of our business – and, to us, attention to our customers is very important.
We all work together here, and each of us has learned how to sell our products, which are credit cards, credit card terminals, credit card swipers and pin pads, point-of-sale systems, Zoomgate virtual terminals, Delta Pay Plus mobile terminals, and CIS System cartridge-less terminals.
Call me first. I’m here to help you, and often I can solve a problem without your going through the call-waiting tapdance: ‘We’re sorry. All our operators are busy with other customers. Please hang on for the next available operator.’ If you call me, you’re gonna get me. I want to know what the problem is, and you’ll find that often I can solve it for you. It might be like this: Credit card machines have a problem when there’s an outage of electricity. Sometimes when they turn back on again they don’t grab the program correctly, and, as a merchant, you’ll see an error; the transaction is messed up on the screen. All it takes, sometimes, is to unplug your machine. It will re-boot just like a computer. I can’t tell you how many times clients have called us saying, “My credit card machine has gone!” And I say, “Try this: pull the plug out of the wall and plug it back in.” The client does it and everything’s okay.
Marketing people like us are people who love what we do, and we don’t just sell. Believe it or not, the most important thing is to love the people we deal with. I can’t tell you how many people have said no to me and a year later have called back and said, “I’ve decided you were right, and I’ve wasted a lot of money. Can I still sign up with you?”